c1 drafted · lead STPxx-US-50-BE-en-14
- STPxx-US-50-BE-en-14
sec=11.1.42h=456d29ca76f8 - STPxx-US-50-BE-en-14
sec=h573h=a01728932883
Fault codes › SMA › Sunny Tripower X 13-30-US (STP xx-US-50)
Reports internal device fault; may indicate relay failure; look at grid tie relay; confirm with grid voltage measurement; do: AC connection check, contact manufacturer service, inverter replacement.
Failure modes that present as the reported condition, and the tests that tell them apart.
sec=11.1.42 h=456d29ca76f8sec=h573 h=a01728932883The manufacturer's own cause and corrective text is not reproduced here.
defined_inc1 drafted · lead STPxx-US-50-BE-en-14
sec=11.1.42 h=456d29ca76f8sec=h573 h=a01728932883reportsc2 drafted · lead Internal device fault
sec=h280 h=35114d3e86e1sec=h689 h=75f49e9e17fbsec=h690 h=cca77e1e7cd3indicatesc3 drafted · lead Relay failure
Applies where the event is raised by the internal relay test.
sec=h573 h=a01728932883sec=h574 h=15cb3c42de66affectsc4 drafted · lead Grid tie relay
sec=h574 h=15cb3c42de66detected_byc5 drafted · lead Grid voltage measurement
sec=h575 h=8585c187c793review note: support check: partial - Passage uses grid voltage measurement as a diagnostic corrective step, but does not state the event is detected by it.
mitigated_byc6 drafted · lead AC connection check
sec=h575 h=8585c187c793c7 drafted · lead Contact manufacturer service
sec=h281 h=c87e8fc90a2csec=h691 h=417f2f122215c8 drafted · lead Inverter replacement
Only when the event persists after the AC checks.
sec=h575 h=8585c187c793has_event_classc9 drafted · lead Fault (device stops or needs intervention)
sec=h280 h=35114d3e86e1sec=h281 h=c87e8fc90a2csec=h574 h=15cb3c42de66has_production_effectc10 drafted · lead Trip (production stops)
Inverter cannot connect to the grid while the relay fault is present.
sec=h574 h=15cb3c42de66has_recoveryc11 drafted · lead Service required
sec=h280 h=35114d3e86e1sec=h281 h=c87e8fc90a2csec=h690 h=cca77e1e7cd3sec=h691 h=417f2f122215applies_toc12 drafted · lead Sunny Tripower X US-50
sec=11.1.42 h=456d29ca76f8sec=h573 h=a01728932883