Solar Lattice

Fault codes › SMA › Sunny Tripower X 13-30-US (STP xx-US-50)

SMA STP-X-US 8710

Code
8710
Page
96
ID
fc:sma-stp-x-us-50-8710
IRI
https://solarlattice.org/kb/fc/sma-stp-x-us-50-8710
Status
active
Also known as
8710, SMA 8710
Category
Inverters
Class not stated
Production unaffected drafted · lead
Clears not stated

Decoded

Reports communication loss; look at network cable; do: communication cable check.

What can be behind Communication loss

Failure modes that present as the reported condition, and the tests that tell them apart.

Tell apartByHow
Device firmware defect vs Monitoring network configuration fault drafted · leadCommunication test proposedSwitch the Modbus TCP server parameter off and back on. If communication returns, the problem is limited to Modbus TCP. If it stays down, check the network cabling and RJ45 connections.

Defined in

The manufacturer's own cause and corrective text is not reproduced here.

Same condition on other equipment

ABB / FIMER
ABB / FIMER PVS-60-TL W030
CPS
CPS SCA36KTL CommErr, CPS SCA50-60KTL CommErr
Fronius
Fronius Symo 420
SMA
SMA SB-US-40 10252, SMA SB-US-40 10284, SMA SB-US-40 10286, SMA SB-US-40 10341, SMA SB-US-40 10345, SMA SB-US-40 10346, SMA SB-US-40 10347, SMA SB-US-40 10348, SMA SB-US-40 10349, SMA SB-US-40 10350, SMA SB-US-40 10351, SMA SB-US-40 10352, SMA SB-US-40 10353, SMA SB-US-40 7619, SMA SB-US-40 8708, SMA SB-US-41 10249, SMA SB-US-41 10252, SMA SB-US-41 10284, SMA SB-US-41 10286, SMA SB-US-41 10341, SMA SB-US-41 10345, SMA SB-US-41 10346, SMA SB-US-41 10347, SMA SB-US-41 10348, SMA SB-US-41 10349, SMA SB-US-41 10350, SMA SB-US-41 10351, SMA SB-US-41 10352, SMA SB-US-41 10353, SMA SB-US-41 7619, SMA SB-US-41 8708, SMA SBSE-US-50 8104, SMA SBSE-US-50 8708, SMA SBSE-US-50 8709, SMA SBSE-US-50 8710, SMA SBSE-US-50 9308, SMA PEAK3-US 10249, SMA PEAK3-US 10252, SMA PEAK3-US 7619, SMA PEAK3-US 8101, SMA PEAK3-US 8708, SMA PEAK3-US 8709, SMA PEAK3-US 8710, SMA CORE1-US 10249, SMA CORE1-US 10252, SMA CORE1-US 10284, SMA CORE1-US 10286, SMA CORE1-US 7619, SMA CORE1-US 8101, SMA CORE1-US 8102, SMA CORE1-US 8103, SMA CORE1-US 8104, SMA STP-TL-US 8101-8104, SMA STP-TL-US 8708, SMA STP-TL-US 8709, SMA STP-TL-US 8710, SMA STP-X-US 8708, SMA STP-X-US 8709, SMA SI-US F733, SMA SI-US F754, SMA SI-US W734, SMA SI-US W735, SMA SI-US W736, SMA SI-US W857, SMA SI-US W867, SMA SI-US W877, SMA SI-US W887
Solis
Solis S6-EH2P CAN Fail, Solis S6-EH3P30-60K CAN Fail, Solis S6-EH3P75-150K CAN Fail, Solis S6-GC DRM LINK Fail, Solis S6-GU DRM LINK Fail
Sungrow
Sungrow SG200HX 514, Sungrow SG200HX 75, Sungrow SG250HX 514, Sungrow SG250HX 75, Sungrow SG350HX 514, Sungrow SG350HX 75
Yaskawa Solectria
Yaskawa Solectria XGI-1500-1MW WARN-28, Yaskawa Solectria XGI-1500-DCG WARN-28, Yaskawa Solectria XGI-1500 WARN-28

Same code in other families

Claims

defined_in

c1 drafted · lead STPxx-US-50-BE-en-14

reports

c2 drafted · lead Communication loss

Timeout of displacement power factor setpoint from system control

affects

c3 drafted · lead Network cable

review note: support check: partial - Cable check is stated, but a network cable is not explicitly named as affected.

mitigated_by

c4 drafted · lead Communication cable check

has_production_effect

c5 drafted · lead No production effect

Feed-in continues with last received or configured fall-back power factor

review note: support check: partial - Last values retained or fallback value is set, which implies operation continues, but no feed-in or production effect is stated.

applies_to

c6 drafted · lead Sunny Tripower X US-50

Data