c1 drafted · lead STPTL-US-10-IA-xx-22
- STPTL-US-10-IA-xx-22
tbl=20.r2h=1f5046ab2665
Fault codes › SMA › Sunny Tripower 12000-30000TL-US (STP xxxxxTL-US-10)
Reports communication loss; look at network cable; do: communication cable check.
Failure modes that present as the reported condition, and the tests that tell them apart.
| Tell apart | By | How |
|---|---|---|
| Device firmware defect vs Monitoring network configuration fault drafted · lead | Communication test proposed | Switch the Modbus TCP server parameter off and back on. If communication returns, the problem is limited to Modbus TCP. If it stays down, check the network cabling and RJ45 connections. |
tbl=20.r2 h=1f5046ab2665The manufacturer's own cause and corrective text is not reproduced here.
defined_inc1 drafted · lead STPTL-US-10-IA-xx-22
tbl=20.r2 h=1f5046ab2665reportsc2 drafted · lead Communication loss
tbl=20.r2 h=1f5046ab2665sec=h413 h=4026503bfd7csec=h719 h=4026503bfd7csec=h593 h=4026503bfd7csec=h426 h=4026503bfd7caffectsc3 drafted · lead Network cable
sec=h247 h=af454c6d76e5sec=h414 h=800a134e3dfareview note: support check: partial - Cables and plugs of the connection to the system manager are checked, but a network cable is not specifically named.
mitigated_byc4 drafted · lead Communication cable check
sec=h247 h=af454c6d76e5sec=h414 h=800a134e3dfasec=h720 h=800a134e3dfasec=h594 h=800a134e3dfasec=h427 h=800a134e3dfahas_production_effectc5 drafted · lead Derate (output reduced or limited)
Only when fallback is set to a percentage limit; otherwise last values retained. Limit is a configured setting, no number given.
tbl=20.r2 h=1f5046ab2665sec=h413 h=4026503bfd7csec=h593 h=4026503bfd7capplies_toc6 drafted · lead Sunny Tripower TL-US
tbl=20.r2 h=1f5046ab2665