c1 drafted · lead STPTL-US-10-IA-xx-22
- STPTL-US-10-IA-xx-22
tbl=19.r5h=1c48e4b89fc2
Fault codes › SMA › Sunny Tripower 12000-30000TL-US (STP xxxxxTL-US-10)
Reports communication loss; do: contact manufacturer service.
Failure modes that present as the reported condition, and the tests that tell them apart.
| Tell apart | By | How |
|---|---|---|
| Device firmware defect vs Monitoring network configuration fault drafted · lead | Communication test proposed | Switch the Modbus TCP server parameter off and back on. If communication returns, the problem is limited to Modbus TCP. If it stays down, check the network cabling and RJ45 connections. |
tbl=19.r5 h=1c48e4b89fc2The manufacturer's own cause and corrective text is not reproduced here.
defined_inc1 drafted · lead STPTL-US-10-IA-xx-22
tbl=19.r5 h=1c48e4b89fc2reportsc2 drafted · lead Communication loss
Communication disturbed
tbl=19.r5 h=1c48e4b89fc2mitigated_byc3 drafted · lead Contact manufacturer service
tbl=19.r5 h=1c48e4b89fc2has_recoveryc4 drafted · lead Service required
tbl=19.r5 h=1c48e4b89fc2applies_toc5 drafted · lead Sunny Tripower TL-US
tbl=19.r5 h=1c48e4b89fc2