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Fault codes › Sungrow › Sungrow SG350HX-US

Sungrow SG350HX 010

Code
010
Shown as
Grid Power Outage
Page
88
ID
fc:sungrow-sg350hx-10
IRI
https://solarlattice.org/kb/fc/sungrow-sg350hx-10
Status
active
Also known as
010, 10, Sungrow 010, Grid Power Outage
Category
Inverters
Class fault drafted · lead
Production stops drafted · lead
Clears by itself drafted · lead

Decoded

Reports grid loss; look at AC cable; do: AC connection check.

What can be behind Grid loss

Failure modes that present as the reported condition, and the tests that tell them apart.

Defined in

The manufacturer's own cause and corrective text is not reproduced here.

Same condition on other equipment

Canadian Solar
Canadian Solar 125K-T600GL02 NO-GRID, Canadian Solar 125KTL-GS-E NO-GRID, Canadian Solar 185-255K NO-GRID, Canadian Solar 23-28KTL-CT GridF.OutLim, Canadian Solar 25-40K-T480GL01 NO-GRID, Canadian Solar 25-40KTL-GS-FL NO-GRID, Canadian Solar 50-66K-T480GL01 NO-GRID, Canadian Solar 50-66KTL-GS-FL NO-GRID, Canadian Solar 75-100K-T480GL02 NO-GRID
Fronius
Fronius Galvo 107, Fronius Primo 107, Fronius Symo 107
Huawei
Huawei SUN2000-100KTL-USH0 2032, Huawei SUN2000-25-30KTL-US 301, Huawei SUN2000-45KTL-US-HV-D0 301
KACO new energy
KACO new energy blueplanet TL3 73
SMA
SMA SB-US-40 1302, SMA SB-US-40 202-206, SMA SB-US-41 1302, SMA SB-US-41 202, SMA SB-US-41 0203, SMA SB-US-41 206, SMA SBSE-US-50 1302, SMA SBSE-US-50 202, SMA SBSE-US-50 0203, SMA SBSE-US-50 206, SMA PEAK3-US 1302, SMA CORE1-US 801, SMA STP-TL-US 1302, SMA STP-TL-US 202-203, SMA STP-X-US 1302, SMA SC-CP-XT 0203, SMA SC-CP-XT 801, SMA SI-US F314
Solis
Solis 1P-4G-US NO-GRID, Solis 3P-5G-US NO-GRID, Solis RHI-1P-HV NO-GRID, Solis S5-GC NO-GRID, Solis S6-EH1P NO-GRID, Solis S6-EH2P NO-GRID, Solis S6-EH3P30-60K NO-GRID, Solis S6-EH3P75-150K NO-GRID, Solis S6-GC NO-GRID, Solis S6-GU NO-GRID
Sungrow
Sungrow SG-CX-US 010, Sungrow SG200HX 010, Sungrow SG250HX 10
Yaskawa Solectria
Yaskawa Solectria SGI-XTM AC Islanding, Yaskawa Solectria SGI-XTM Wait for Grid

Same code in other families

Claims

defined_in

c1 drafted · lead Sungrow SG350HX-US User Manual

reports

c2 drafted · lead Grid loss

has_event_class

c3 drafted · lead Fault (device stops or needs intervention)

review note: support check: partial - Named a fault code and requires service if persisting, but explicit fault classification not stated.

has_production_effect

c4 drafted · lead Trip (production stops)

review note: support check: partial - Inverter reconnects after grid returns, implying disconnection, but production stop is not explicitly stated.

has_recovery

c5 drafted · lead Auto-reset (clears by itself)

If repeated, check grid supply, AC wiring and breaker, then contact service.

mitigated_by

c6 verified · fact AC connection check

verified by: review-workflowverified on: 2026-10-23

affects

c7 drafted · lead AC cable

applies_to

c8 drafted · lead Sungrow SG350HX-US

Data