Solar Lattice

Symptom

Phase imbalance

ID
symptom:phase-imbalance
IRI
https://solarlattice.org/kb/symptom/phase-imbalance
Status
active
Also known as
Grid Voltage Imbalance, Unbalance, DIFERENT VOLTAGE BETWEEN PHASES, voltage imbalance

Phase imbalance means the three AC phase voltages or currents at the grid connection are not equal. Power quality meters report it as negative-sequence and zero-sequence imbalance in percent for both voltage and current, and can log it as a one-minute average. Monitoring platforms can raise a default alert when the meter phase voltages are not within 5% of each other. Inverters may trip on a grid voltage imbalance fault and normally reconnect once the grid returns to normal. If the fault keeps coming back, measure the actual grid phase voltages first. A large difference points to the utility side, so contact the power company. If the measured difference is within what the local utility allows, the inverter imbalance threshold can be adjusted. Contact the manufacturer if the fault persists after that. On the transformer side, check for low or variable load, check the primary voltage, and make sure the ground connections and tank grounding are correct.

<!-- review notes

Claims

observed_as

c1 drafted · lead Negative-sequence voltage imbalance

Revenue/PQ meter quantity V_IMB in percent, updated every 10/12 cycles; reported as zero when positive-sequence voltage is below 13 V.

c2 drafted · lead Negative-sequence current imbalance

Meter quantity I_IMB in percent; reported as zero when positive-sequence current is below 10 mA.

c3 verified · fact Zero-sequence imbalance

V0_IMB and I0_IMB; zero-sequence voltage imbalance reads zero on delta-connected (Form 5) meters.

verified by: review-workflowverified on: 2026-10-20

c4 verified · fact Phase voltage spread alert

Default monitoring alert checks that meter phase voltages are within 5% of each other.

verified by: review-workflowverified on: 2026-10-20

c5 drafted · lead Grid voltage imbalance fault

Inverter fault (e.g. Sungrow fault code 17) raised when grid phase voltages differ beyond a settable imbalance threshold; inverter reconnects when grid returns to normal.

review note: support check: partial - The fault, reconnection on grid recovery, and the adjustable imbalance parameter are stated. The passages don't say the fault is raised when phase voltages exceed that threshold. They also don't say the inverter's fault code 17 is a Sungrow-specific example beyond what is shown.

Referenced by

Data