Solar Lattice

FailureMode

Energy meter installation position error

ID
fm:energy-meter-installation-error
IRI
https://solarlattice.org/kb/fm/energy-meter-installation-error
Status
active
Also known as
PV connected on grid side of meter, meter orientation incorrect, phase assignment switched between charger and meter, feed-in at night, installed the wrong way round

This fault means the energy meter or its current transformers were installed wrong. The meter may be backwards, the CTs or their leads may be reversed, or the PV feeder may be connected on the grid side instead of the load side. The usual sign in monitoring is unrealistic meter values. Grid feed-in at night is another sign. If PV is on the grid side of the meter, the energy balance shows total generation equal to direct consumption, and PV output is counted as extra load. To confirm, check that the meter's neutral is on the grid side and that the CTs face the right way. Then measure each phase current and compare it with the meter's live readings and polarities. Switch the PV inverter on and off while watching the meter. If the power flow does not change, the PV is not on the load side. A power factor well away from unity suggests the voltage references and CTs are not matched phase to phase. To fix it, reconnect the meter correctly and recommission it. On three-phase hybrid systems, also make sure the inverter grid-port phases match the corrected meter phases.

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Claims

caused_by

c1 drafted · lead Installation error

The meter is mounted backwards, CTs or their secondary leads are reversed, or the PV feeder lands on the grid side of the meter.

review note: support check: partial - Passages support meter reversed, CTs/leads reversed, and PV on grid side as installation faults, but don't name the generic 'installation error' stressor explicitly beyond 'installed wrong way round'; mostly supported.

affects

c2 drafted · lead Energy meter

presents_as

c3 drafted · lead Unrealistic meter values proposed

The Energy Meter has been installed the wrong way round.

c4 drafted · lead Meter wiring reversed

review note: support check: partial - Passages state meter/CT/lead orientation reversed causes wrong readings, but a 'meter wiring reversed' symptom is only loosely stated (wrong way round).

c5 drafted · lead Grid feed-in at night proposed

Possible causes include a reversed meter, reversed CTs or reversed CT secondary leads.

c6 drafted · lead Generation equals consumption reading proposed

Happens when PV is connected on the grid side of the meter: the meter only ever sees power drawn, so PV output gets counted as load.

detected_by

c7 verified · fact Inverter switching meter check proposed

Switch the PV inverter on or off and watch the meter's live readings. If the size or direction of the power flow does not change, PV is not on the load side.

verified by: review-workflowverified on: 2026-10-24

c8 drafted · lead Phase current measurement

Compare the measured phase currents and polarities with the meter's web interface readings. A mismatch points to a faulty meter, CT, cable or voltage-tap installation.

review note: support check: partial - u2 says mismatches between measured currents and web interface readings/polarities indicate incorrect installation (steps 1-4, 8), but 'faulty meter, CT, cable or voltage-tap' omits CT ratio setting (step 8) and is slightly mapped.

c9 drafted · lead Visual inspection

Check the meter orientation (neutral on the grid side), the CT orientation and the CT location. Photos of CT placement help with verification.

mitigated_by

c10 drafted · lead Meter wiring check

Reconnect and recommission the meter.

c11 drafted · lead Phase wiring correction

After you correct the meter phase rotation, also check that the inverter grid-port phases line up with the meter phases.

review note: review: partial - The Solis passage supports correcting the meter's phase rotation and then checking that the inverter grid-port phases match, but it describes phase-rotation miswiring, not an installation position error, so the link to this failure mode is not stated.

distinguished_from

c12 drafted · lead Meter CT ratio misconfiguration — told apart by Phase current measurement

Both faults can cause export at night. If primary and secondary CT currents do not agree with the ratio, or the ratio set in the meter is wrong, the cause is the CT ratio. If the CTs or meter are reversed, the polarity is wrong.

review note: support check: partial - u2 says current mismatches vs CT ratio indicate wrong CT ratio and orientation errors cause night feed-in, but it doesn't explicitly use polarity to discriminate or state both faults cause export at night.

Referenced by

Data