Solar Lattice

Symptom

Spurious fault event

ID
symptom:spurious-fault-event
IRI
https://solarlattice.org/kb/symptom/spurious-fault-event
Status
active
Also known as
Phantom event, False alarm, Event is non-relevant, Relay error incorrectly displayed, DC converter defective (no effect)

A spurious fault event is a fault or error message that appears even though no real hardware fault exists. The device may still block operation, as if the fault were real. One documented case is a firmware defect in an EV charger: an earlier firmware version reported a relay error and put the unit into operation inhibition while the relay hardware was fine. The manufacturer corrected this in a later firmware release. Before replacing parts, check the installed firmware version and update it, either automatically or by hand. Monitoring software can also raise false alarms. A statistical detector that compares measured power and voltage with predicted bounds flagged a fault when voltage briefly went above the upper bound right after a shading test had ended. Such detectors are tuned for a low false alarm rate, but some false alarms still occur. Check whether the flagged deviation lines up with a real, lasting change in output before sending a crew.

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Claims

observed_as

c1 verified · fact Output outside predicted bounds

In a statistical fault-detection test, measured voltage rose above the algorithm's upper bound just after a shading test ended. The algorithm logged a fault even though the module was no longer shaded, so the alarm was false.

verified by: review-workflowverified on: 2026-10-24

Referenced by

Data