Solar Lattice

FailureMode

AC wiring error

ID
fm:ac-wiring-error
IRI
https://solarlattice.org/kb/fm/ac-wiring-error
Status
active
Also known as
Check L-N-PE, L and N swapped, second line conductor connected to N, incorrect AC installation, disturbance in the AC cabling, L / N swapped, 2nd phase connected to N

An AC wiring error means the inverter's AC side is connected wrongly: line and neutral swapped, a second line conductor landed on the N terminal, or loose L or N conductors. An incorrectly connected grounding conductor can cause it too, as can poor earthing such as a weak ground electrode or a TT grid whose local electrode is far from the transformer electrode. The inverter flags a disturbance in the AC cabling, often as a Check L-N-PE or L/N swapped message, and will not connect to the grid. Check the whole AC run from the inverter to the feed-in meter, make sure the cable is intact, and confirm that L and N are on the correct terminals as the installation manual shows. If a second line conductor is sitting on N, move the neutral conductor to the N terminal. Also check the fuses and measure the AC voltages at the inverter connection. If the message stays after these checks and fixes, contact service, because a component or the whole inverter may need replacing.

Claims

caused_by

c1 drafted · lead Installation error

Event texts describe incorrect installation of the L/N connection or a second line conductor landed on the N terminal.

c2 drafted · lead Inadequate earthing

SMA lists a poor ground electrode design, for example a lance that is too short, and a large distance between the local electrode and the transformer electrode in a TT grid. Both create potential differences between N and PE.

presents_as

c3 drafted · lead Grid connection failure

The inverter detects a disturbance in the AC cabling and will not connect to the grid.

c4 drafted · lead AC polarity reversed

The inverter reports that L and N are swapped.

affects

c5 drafted · lead AC cable

c6 drafted · lead Inverter

detected_by

c7 drafted · lead Grid voltage measurement

Measure the AC voltages at the inverter's AC connection.

c8 drafted · lead Fuse inspection

review note: support check: partial - The passage says to check the fuses as part of the corrective steps, but it does not present this as a detection method that identifies the error.

mitigated_by

c9 drafted · lead Wiring and terminal check

Move the neutral conductor to the N terminal where a second line conductor was landed there.

c10 drafted · lead Contact system installer

c11 drafted · lead Contact manufacturer service

Do this if the message is still shown after the wiring has been checked.

c12 drafted · lead Inverter replacement

Only if the error remains after the AC wiring, the fuses and the AC voltage have been checked and corrected.

Data