Solar Lattice

Symptom

Switching device status fault

ID
symptom:switch-status-fault
IRI
https://solarlattice.org/kb/symptom/switch-status-fault
Status
active
Also known as
Grid relay stuck, Grid voltage relay error, Faulty switching status

This symptom means the inverter reports that a switching device, such as a grid relay, DC switchgear, AC disconnection unit or remote GFDI, is not in the expected switching state. On string inverters it appears as a stuck grid relay or a grid voltage relay error, and the inverter stops feeding current into the grid, so AC output drops to zero. For a relay fault, check the AC cable first; if the code stays, a trained service technician is needed, which points to a relay failure inside the unit. On central inverters, a faulty DC switchgear status can show up just after a grid outage or early in the morning at start-up, and the DC switch may also fail to operate. For the DC switchgear fault, first look for mechanical problems, abnormal noise, burn marks or smoke, then check whether the switch spring is charged. If charging the spring by hand clears the error, the spring charging motor is faulty. A broken or damaged DC switch spindle means the switch must be replaced, and loose cables or connectors near the DC switch should be checked and tightened. When disconnecting the inverter, confirm that all motor-driven circuit breakers are in the OFF position. For AC disconnection unit or remote GFDI status faults, contact the manufacturer service line.

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Claims

observed_as

c1 drafted · lead Zero inverter AC output

With status code 457 (grid relay stuck or grid voltage relay error), the inverter stops feeding current into the grid.

c2 drafted · lead Inverter fault code display

Central inverter error numbers report a faulty switching status for the DC switchgear (7704), the AC disconnection unit (7707) or the remote GFDI (7708).

Referenced by

Data