Solar Lattice

Symptom

Neutral point voltage imbalance

ID
symptom:neutral-point-voltage-imbalance
IRI
https://solarlattice.org/kb/symptom/neutral-point-voltage-imbalance
Status
active
Also known as
Bus imbalance, Voltage imbalance at neutral point, Neutral point shift, Bus high voltage differential fault, BUS voltage difference fault, Bus different high fault, symptom:dc-bus-imbalance, DC bus voltage imbalance

The inverter reports that the voltage on the two halves of its DC bus, measured around the neutral point, has drifted apart. CPS and Yaskawa string inverters show this as Fault0110 or Protect0070 bus imbalance. CPS manuals link it to unequal impedance and voltage between the grid phases during transients. Measure the phase voltages first and check for grid imbalance. Sungrow also says to check whether the DC side is short-circuited, whether the DC input voltage is outside its allowed range, and whether the grid voltage is abnormal. Look in the fault history for DC overvoltage, DC undervoltage, module faults or AC overcurrent at the same time, and troubleshoot those first. On CPS units, raise the IDCmax or DCI limit as the manual describes. If the alarm keeps coming back after that, the inverter itself is likely faulty and should be replaced or sent to service.

<!-- review notes

Claims

observed_as

c1 verified · fact DC bus half-voltage difference

Fault bits for a difference between the two DC bus halves: Fault4010 and PFault0020 in CPS Modbus maps.

verified by: review-workflowverified on: 2026-10-23

c2 drafted · lead Unequal phase voltages

CPS manuals tie bus imbalance to impedance and voltage imbalance between grid phases. Sungrow tells the technician to measure grid voltage for imbalance.

review note: support check: partial - Passages tie bus imbalance to impedance/voltage imbalance between grid phases and Sungrow says measure grid voltage, but nothing says phase voltages differ while the alarm is active as an observation.; review: partial - The note's wording is supported: CPS ties bus imbalance to impedance and voltage imbalance between grid phases, and Sungrow says to measure grid voltage. No passage says unequal phase voltages are actually seen as the sign of neutral point imbalance,…

Referenced by

Data