Solar Lattice

Symptom

Invalid access code

ID
symptom:invalid-access-code
IRI
https://solarlattice.org/kb/symptom/invalid-access-code
Status
active
Also known as
SMA Grid Guard code invalid, Installer code invalid

SMA inverters show this event when someone enters a wrong SMA Grid Guard code while trying to change protected settings. Look for event number 9002 in the inverter event log. Depending on the model and manual, it reads either SMA Grid Guard code invalid or Installer code invalid. Because the code was rejected, the operating parameters stay protected and the requested changes are not applied. This is an access problem with the entered code, not a hardware or production fault. To fix it, enter the correct SMA Grid Guard code and then make the parameter change again.

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Claims

observed_as

c1 verified · fact Inverter fault code display

SMA inverters log event 9002, shown as 'SMA Grid Guard code invalid' or 'Installer code invalid', when the Grid Guard code entered is wrong. The operating parameters stay locked.

verified by: review-workflowverified on: 2026-10-23

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