Solar Lattice

Symptom

Unbalanced MPPT string connection

ID
symptom:unbalanced-mppt-connection
IRI
https://solarlattice.org/kb/symptom/unbalanced-mppt-connection
Status
active
Also known as
MPPT connection unbalance alarm, String Mismatch

First open the AC and DC switches. Then check that each MPPT on each heatsink has PV strings connected to it. If the alarm comes back after the inverter has been running on the grid for a while, contact Sungrow service. If a string shows negative current before grid connection, the two strings on that MPPT have unbalanced voltages. A likely cause is that one string has more panels than the other. Compare the strings on the same MPPT. They should have the same module count, the same module type and the same tilt and azimuth. Mixing module brands or models on one MPPT may not damage the inverter, but it leads to poor system performance. Across MPPTs, the string counts should differ by no more than one. A larger imbalance can cause unnecessary power clipping, which shows up as flattened output at peak times. Huawei inverters report a related abnormal string connection alarm. In that case, check the strings for reverse or cross connection between MPPTs.

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Claims

observed_as

c1 verified · fact Negative string current

Seen before grid connection. It means the two strings on one MPPT have unbalanced voltages, for example because one string has more panels than the other.

verified by: review-workflowverified on: 2026-10-23review note: support check: partial - The note supports negative string current before grid connection meaning unbalanced voltages between the two strings, but the signal wording about model_160 'while strings unequal' and 'flat' details is beyond it; core is stated.

c2 drafted · lead Flat output below available power

Spreading strings unevenly across MPPTs (for example 3:1 instead of 3:2) is not recommended and may cause unnecessary power clipping.

review note: review: partial - All three passages say an uneven split of strings across MPPTs (3:1 rather than 3:2) is not recommended and may cause unnecessary power clipping, which supports the note; but the claim that this shows up as a flat plateau at…

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