Symptom
Unauthorized network access attempt
- ID
symptom:unauthorized-access-attempt
- IRI
https://solarlattice.org/kb/symptom/unauthorized-access-attempt
- Status
- active
- Also known as
- Unauthorized Network Access
Some inverters raise a dedicated event when someone tries to get into the inverter network without authorization. Repeated failed logins can also appear as a login lockout message, which blocks login for a limited time. On connected meters, a device alarm bit pulses when a login fails or the settings change, and the settings-change log shows whether any unauthorized changes were made. First, check whether there were malicious attempts to access the inverter network, and review the device logs for settings or password changes. Devices exposed to the internet are at risk of their data being accessed and changed, so keep them on a trusted network behind a firewall. Close unused ports and protocols, avoid port forwarding, use a VPN only if remote access is truly needed, and keep system components on a separate network segment. Replace default passwords with private ones at installation, because leaving the defaults in place can allow unauthorized access.
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- sentence 4: support check: partial - Checking for malicious access attempts is stated, but the passages say to analyze the SER log for settings changes, not to review logs for password changes; the SALARM bit, not the log, indicates password changes, and the first/ordering is not stated.
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Claims
observed_as
c1 drafted · lead
Unauthorized access event code
Inverter fault table entry 30 reports that someone tried to get into the inverter network without authorization; the listed action is to check for malicious access attempts.
c2 drafted · lead
Login lockout event
After repeated wrong login attempts, the inverter blocks login for a set time. The user login and the Grid Guard login have different lockout periods.
c3 verified · fact
Failed login alarm bit
On a revenue meter, a device alarm bit pulses briefly when a login fails, a password or the settings change, or the access level is raised. All settings changes are logged in the event log, which can show unauthorized changes.
verified by: review-workflowverified on: 2026-10-20
Referenced by
Data