Solar Lattice

Symptom

Abnormal neutral line

ID
symptom:neutral-line-abnormal
IRI
https://solarlattice.org/kb/symptom/neutral-line-abnormal
Status
active
Also known as
N-line abnormal alarm, N wire abnormality, Fault7030

In the Modbus map it is bit 3 of register 0x841B. One map lists it as a trip fault and the other as a switch fault. The usual cause is a neutral line setting in the inverter that does not match how the N wire is actually connected, so check that setting against the real wiring first. The neutral line setting is where you tell the inverter whether a neutral is connected. Other makers report similar alarms when the neutral or ground conductor is not connected. Possible causes include a missing neutral point ground at the grid transformer, a missing main grounding busbar ground, or a wrong country data set. If it is safe to do so with AC on, measure line-to-line, line-to-neutral, line-to-ground and neutral-to-ground voltages to confirm the neutral connection. If the alarm is still there after you correct the setting, contact after-sales service.

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