Solar Lattice

Program

SMA product registration

ID
prog:sma-product-registration
IRI
https://solarlattice.org/kb/prog/sma-product-registration
Status
active
Also known as
product registration, Product Registration Service
Category
Warranty
Program kind
warranty

SMA runs the Product Registration Service under its mySMA terms of use, so owners can register SMA products and assign them to an SMA warranty. There are three registration options: register within 12 months of purchase to set the factory warranty start date, register within 12 months of purchase to extend the factory warranty on selected products, or enter extended warranty codes to activate an extended warranty. The options do not apply to every product, so check the eligibility details shown in the registration service. An SMA installer article says the system owner (recommended) or the installer can register within 12 months after commissioning, but the customer always has to confirm the registration. When an installer registers on the customer's behalf, SMA emails the customer for confirmation. If the customer has not confirmed within three weeks, after two reminder emails, the registration data is deleted. SMA can block a user who cannot show that the PV system operator authorized them to register the system. If there is any doubt, the operator's instructions take priority.

Claims

issued_by

c1 drafted · lead SMA

Run by SMA Solar Technology AG as a service under the mySMA General Terms of Use.

review note: support check: partial - Passage shows the service supplements mySMA General Terms of SMA Solar Technology AG, but doesn't explicitly say SMA issues the registration or runs it as a service (close enough in substance, though).

warranty_term

c2 verified · fact nominal 10 YR

Conditions: Total factory warranty term after the registration-based extension, selected SMA products only.

verified by: review-workflowverified on: 2026-10-24

Data