SMA Operations & Maintenance Services

SMA provides service for its products through SMA Service, and SMA can have warranty services carried out by authorized partners. For the Sunny Central UP-US central inverter, the activities in the service-work maintenance plan must be done by SMA Service, either as needed or at the stated intervals. Service events are entered and tracked in the SMA Online Service Center, which also gives access to registered Sunny Portal systems and the SMA Service knowledge base. Only users registered as installers can order replacement service and request service compensation in the Online Service Center. To use the Online Service Center, create an SMA ID company account. The first person to register a company becomes its administrator, and anyone who registers later sends a membership request to that administrator. Service hardware may only be fitted by trained qualified persons. Fee-based services come under separate sales conditions that are shown when you order. In other countries, contact the international SMA Service Line or use the Online Service Center.

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• sentence 2: support check: partial - The passage states the SMA Service and as-needed/interval requirement, but the product (Sunny Central UP-US) is not named in the passage text itself, only implied by the section.
• sentence 1: review: partial - The authorized-partner part is supported, but the cited passage only says SMA Service must do the maintenance-plan work for one product, not that SMA services all its products through SMA Service. -->