Solar Lattice

Measurement

Bad packet counter increment

ID
meas:bad-packet-counter-increment
IRI
https://solarlattice.org/kb/meas/bad-packet-counter-increment
Status
active
Also known as
Bad Packet Format, Package error rate

On a meter's Modbus interface, a query with a format error is answered with an Illegal Data Value error code, and the Bad Packet Format communication counter goes up by one. A query whose data region has the wrong number of bytes also raises the Bad Packet Format counter, along with the Illegal Write counter. Do not confuse this with the ordinary packet count field, which rises by one for every packet in normal operation. On inverters, the same kind of problem shows up as an interface event saying the package error rate has changed to ok or high. A high package error rate means the network is overloaded, or the link to the network switch or DHCP server (router) is impaired or disturbed. To fix it, check that the Ethernet cable and connectors are undamaged and plugged in correctly. If needed, lengthen the data query intervals or reduce the number of devices on the network.

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